Utility Mediation

Penelec Customer Assistance Program

This program helps individuals with income below 150% of the Federal Poverty level.  The CAP program lowers your monthly bill based on household size and income.  To apply, check for your county below.

Dollar Energy- Penelec, Valley Energy, and Wellsboro Electric Customer Assistance Programs
This program helps individuals with an income below 200% of the Federal Poverty level.  This program can help a Penelec, Valley Energy, or Wellsboro Electric customer receive a grant of up to $500 to be applied towards their past due gas or electric bill.  From Otober 1st through February 28th, the program is open only to individuals who are shut off.  Beginning  March 1st, the program is open to all individuals who qualify.  In order to be eligible, the customer must have paid a minimum of $150 in the previous 90 days. To apply, look for your county below. 
UGI- Operation Share
The operation Share fuel fund is a 501(c)(3) non-profit organization operated by UGI Utilities, UGI PNG and UGI CPG that provides cash grants to those who are having difficulty paying their winter heating bills. 
  • Funds are provided by donations from UGI corporate, customer and employee contributions.
  • In the last year*, UGI customers and employees contributed a total of $228,482 to Operation Share in assisting close to 2,000 needy households.
  • In addition, UGI made a company donation of $162,651, bringing the total amount given to $391,133. 

PPL OnTrack


Click here to learn more about the PPL OnTrack Program. 

Bradford County
  •  Sue Hitchcock (570) 265-6133 ext. 2
Tioga County
  •  Patrick Deitrick and Matt Noldy (570) 724-2429
Sullivan County
  •  (570) 928-9668
Susquehanna County
  •       Carol Gongliewski (570) 278-5289 or 1-800-982-4045 ex. 5289
Wyoming County
  •        Carol Gongliewski  (570) 278-5289 or 1-800-982-4045 ext. 5289
Wayne County
  • Debbie Swendsen (570) 253-8941

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